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Tuesday, November 28, 2006



didnt expect so many many people in IMM on saturday
when i reach there, i was like WOAH!
so many many families shopping there luh!
theres was many customers queueing for redemption
i was in great mood on saturday
so i happily served all of them without feeling pissed!
i sold lots of tickets for SISTIC (:
and people thank me for my PATIENCE!! shyded~
but because there was a M1 roadshow at the atrium
beside our customer service counter
so i spend my day shouting to explain to my customers
and as i was shouting almost the whole day there
my throat suffers. ):
it was so wrong to placed the counter next to the atrium space luh!
so so noisy loh.

SUNDAY was much better to my surprise
but i was in a bad mood as i have bad sore throat due to the shoutings
and tired as sat i was change to the 3rd shift (2pm - 10pm)
instead of following the planned roster set as 1st (9am - 5 pm)
worst is SUNDAY i was the first shift
can you imagine how tired am i?
theres so many customer and so many ASSHOLES
its like so irritating luh!
we have lots of things to do
and those freakish customer dun understand how tired we are
only SOME say :
'im so sorry to trouble you. i noe you are tired. thanks alot!'
omg! thats so touching lah!
and because im not feeling well i make mistakes
the customer didnt blame me and said
'i know you are busy, its ok!'
i really LOVE you all lots lots luh!

and this is the most suxkiest one!
theres INCOMING people which cause queue to be SUPER long lah!
theres this fcuking asshole AUNTIE and UNCLE came for redemption
and this is what happen..
me: sorry, you must spend must be $50 and above.
asshole: i spend $200 plus you know?
me: sorry. i know but you use voucher right?
so cant cos we only look at the amt u paid.
asshole: no! i use my phone to trade in.
me: ya. thats why cant. we only look at the amt u paid.
voucher or trade in not counted.
asshole walks away angrily.
10 seconds later.
the husband of hers came to complain.
asshole's hus: why cant we redeem?
ayu (colleague): its under our terms and condition that voucher
and trade not counted.
asshole's hus: wheres the terms and condition?
ayu showed him.
i was busy serving other customers
and try my very best to talk as i have bad sore.
so i started frowning.
asshole: give me ur management no.!
i quickly find papers and pen so they can siam and we can end the queue
but i cant find pen as customers are using for the draws
so i started to get really irritated.
asshole: give me your name. you are so RUDE! i wan to complain abt you!
i was like wtf lah! i cant find markers right?
and theres so many customers waiting there
you keep cutting the queue and started shouting like biatches,
you know theres so many people waiting!!
this is really the ugly side of SINGAPOREANS!
finally, i found a maker
and write the no. and my name to the asshole.
go ahead man! the executive will truely understand that
you are a difficult customers when you open ur BIG fat MOUTH
to complain about the redemption T&C.


Jarelyn wrote; it's complicating. 4:57 AM